Privacy Policy | Value Business Services Inc.

Overview

Value Business Services Inc. ("VBS," "we," "us," or "our") is committed to protecting the privacy of individuals who interact with our website and services. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the rights available to individuals regarding their personal data.

This policy applies to all visitors to our website at valuebusinessservices.com and to all clients and prospective clients who engage with our services.

1. Who We Are

Value Business Services Inc. is a Delaware-registered corporate services firm. Our principal place of business is:

403 West Pennsylvania Avenue
Towson, Maryland 21204
United States

For all privacy-related inquiries, please refer to the contact details available on our Contact page.

2. The Information We Collect

We collect personal information in the following ways:

Information you provide directly

When you complete a form on our website, book a consultation, or contact us directly, we may collect:

Full name
Email address
Phone number
Country of residence or business
Business name and details
The nature of your inquiry or the services you are interested in
Any additional information you choose to include in a message field

Information collected automatically

When you visit our website, certain information is collected automatically through cookies and similar technologies, including:

IP address
Browser type and version
Pages visited and time spent on each page
Referring website or search term
Device type and operating system

Information from third-party services

If you book a consultation through our scheduling tool, the scheduling provider may collect and share with us your name, email address, and appointment details. We use that information solely to manage your consultation.

3. How We Use Your Information

We use the information we collect for the following purposes:

To respond to inquiries and provide the services you have requested
To schedule and manage consultations
To communicate with you about your engagement with VBS
To send relevant information about our services where you have indicated interest
To maintain records of client interactions and engagements
To comply with our legal and regulatory obligations
To improve our website and service delivery
To protect the security and integrity of our business operations

We do not sell your personal information to third parties. We do not use your personal information for automated decision-making or profiling that produces legal or similarly significant effects.

4. Legal Basis for Processing — EU, EEA, and UK Individuals

If you are located in the European Union, the European Economic Area, or the United Kingdom, we process your personal data under the following legal bases as required by the General Data Protection Regulation (GDPR) and UK GDPR:

Contractual necessity: Where processing is necessary to provide services you have requested or to take steps prior to entering into an engagement with VBS.
Legitimate interests: Where processing is necessary for our legitimate business interests, including responding to inquiries, improving our services, and maintaining accurate business records, provided those interests are not overridden by your rights and interests.
Legal obligation: Where processing is necessary to comply with applicable legal and regulatory requirements.
Consent: Where you have provided explicit consent for a specific processing activity, such as receiving marketing communications. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

5. How We Share Your Information

We share personal information only in the following circumstances:

Service providers: We work with third-party providers who assist us in operating our website, scheduling consultations, and managing communications. These providers process personal data on our behalf and are contractually required to protect it and use it only for the purposes we specify.
Licensed professionals: Where the nature of your engagement requires coordination with licensed attorneys, accountants, or other professionals, we may share relevant information with those parties to the extent necessary to deliver the service.
Legal and regulatory requirements: We may disclose personal information where required by law, court order, or government authority, or where disclosure is necessary to protect the rights, property, or safety of VBS, our clients, or others.
Business transfers: In the event of a merger, acquisition, or sale of all or part of our business, personal information may be transferred as part of that transaction. We will notify affected individuals of any such transfer and any change in privacy practices.

We do not share personal information for third-party marketing purposes.

6. International Data Transfers

VBS is based in the United States. If you are located in the EU, EEA, or UK, your personal data will be transferred to and processed in the United States. The United States does not have an adequacy decision from the European Commission for all transfer mechanisms.

Where we transfer personal data from the EU, EEA, or UK to the United States, we rely on appropriate safeguards including Standard Contractual Clauses approved by the European Commission, or other lawful transfer mechanisms as applicable. Details of the safeguards applied to your personal data are available on request through our Contact page.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, to maintain accurate business records, and to comply with our legal and regulatory obligations.

For prospective clients who do not proceed to an engagement, we typically retain inquiry information for a period of two years from the date of last contact. For active and former clients, we retain records for a minimum of seven years from the end of the engagement in accordance with standard business record-keeping requirements.

Where personal data is no longer required, we delete or anonymise it securely.

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to operate correctly, to understand how visitors use the site, and to improve the user experience.

Strictly necessary cookies are required for the website to function and cannot be disabled.
Analytics cookies help us understand how visitors interact with our website. We use this information in aggregate form to improve our content and service delivery. These cookies are only set where permitted by applicable law.
Third-party cookies may be set by services embedded in our website, including our scheduling tool. These are governed by the privacy policies of the relevant third parties.

You may manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the website.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Right of access: You may request a copy of the personal data we hold about you.
Right to rectification: You may request that we correct inaccurate or incomplete personal data.
Right to erasure: You may request that we delete your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
Right to restriction: You may request that we restrict the processing of your personal data in certain circumstances.
Right to data portability: Where processing is based on consent or contract and carried out by automated means, you may request that your personal data be provided to you in a structured, commonly used, and machine-readable format.
Right to object: You may object to processing based on legitimate interests. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests.
Right to withdraw consent: Where processing is based on consent, you may withdraw that consent at any time without affecting prior processing.
Right to lodge a complaint: If you are located in the EU or EEA, you have the right to lodge a complaint with your local supervisory authority. If you are located in the UK, you may contact the Information Commissioner's Office.

To exercise any of these rights, please contact us through the details available on our Contact page. We will respond to all valid requests within 30 days. Where requests are complex or numerous, we may extend this period by a further 60 days and will notify you accordingly.

10. Data Security

We implement appropriate technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, and destruction. These measures are reviewed and updated regularly in line with evolving security standards and the nature of the data we process.

No method of transmission over the internet or electronic storage is completely secure. While we take the protection of your personal data seriously, we cannot guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify affected individuals and relevant authorities in accordance with applicable legal requirements.

11. Third-Party Websites

Our website may contain links to third-party websites. This Privacy Policy applies only to valuebusinessservices.com. We are not responsible for the privacy practices of any third-party site and encourage you to review the privacy policies of any site you visit.

12. Children's Privacy

Our services are directed at businesses and business professionals. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently collected such information, we will delete it promptly.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. The updated policy will be posted on this page with a revised effective date. Where changes are material, we will take appropriate steps to notify affected individuals.

We encourage you to review this policy periodically.

14. Contact

For all privacy-related inquiries, requests to exercise your data rights, or questions about this policy, please use the contact details available on the contact page.